Boxed by Dee
Personalised Card
Personalised Card
Couldn't load pickup availability
- Secure Checkout
- Easy return
- Free Shipping
Description
Description
Shipping Information
Shipping Information
- 🚚 Processing Time: Orders are processed and shipped within 1–3 business days.
- 🌏 Shipping Area: We ship Australia-wide (adjust if needed).
- ✉️ Shipping Confirmation: You will receive a confirmation email with tracking details once your order has been shipped.
- ⏱️ Delivery Time: Delivery usually takes 2–8 business days, depending on your location.
- 💰 Shipping Fees: Shipping charges are calculated at checkout based on your address and order weight.
- 📦 Multiple Items: If your order contains multiple items, they may arrive in separate packages.
- ⚠️ Address Accuracy: Please ensure your shipping address is correct. We are not responsible for delays or lost packages due to incorrect addresses.
- ❗ Delays: Weather conditions, postal delays, or high-volume periods may affect delivery times.
- 📞 Need Help? For any shipping questions, contact us at dayanehajj1@gmail.com.
Returns & Exchanges
Returns & Exchanges
- 🗓️30-Day Returns: You can request a return within 30 days of receiving your order.
- 📦 Condition: Items must be unused, unworn, with tags, and in original packaging.
- 📬 How to Return: Email dayanehajj1@gmail.com with your order number and reason. We’ll send a return label and instructions.
- 🚫 No Unapproved Returns: Returns sent without approval won’t be accepted.
- 🏠 Return Address: 27 Carole Crescent, Modbury SA 5092.
- ⚠️ Damaged/Wrong Items: Contact us immediately if your item arrives damaged, defective, or incorrect.
- ❌ Non-Returnable: Perishables, custom items, beauty/personal care, hazardous goods, sale items, and gift cards.
- 🔄 Exchanges: Return the item first; once approved, place a new order.
- 💰 Refunds: Refunds are processed within 10 business days after approval.
- 📞 Need Help? If you don’t receive your refund within 15 business days, email us.
Share
What Our Customers Says
Shipping & Returns FAQs
What is the order processing time?
Orders are processed and shipped within 1–3 business days.
How will I receive my shipping confirmation?
You will receive a confirmation email with tracking details once your order has been shipped.
How long does delivery take?
Delivery usually takes 2–8 business days, depending on your location.
What are the shipping fees?
Shipping charges are calculated at checkout based on your address and order weight.
What is your 30-day return policy?
You can request a return within 30 days of receiving your order.
In what condition should items be returned?
Items must be unused, unworn, with tags, and in original packaging.
How can I return an item?
Email dayanehajj1@gmail.com with your order number and reason. We’ll send a return label and instructions.
What is the return address?
27 Carole Crescent, Modbury SA 5092.
What should I do if my item is damaged or wrong?
Contact us immediately if your item arrives damaged, defective, or incorrect.
Which items are non-returnable?
Perishables, custom items,beauty/personal care,hazardous goods, sale items, and gift cards.
Can I exchange an item?
Return the item first; once approved, place a new order.
How do refunds work?
Refunds are processed within 10 business daysfter approval.
Need help or support?
For any shipping questions, contact us at dayanehajj1@gmail.com